All you need is your email password to proceed.
Having trouble getting your email account to work? // Please see FAQ’s below:
Yes you do! You get up to 20 accounts with our R80 / month hosting plan.
Email accounts are linked to your domain. So, if you register the domain name www.yourbusiness.co.za, then you can have email addresses “@yourbuisness.co.za“. EG: email@example.com
- Disable AntiVirus and check again.
- Check Internet connection – a slow internet connection may cause errors.
- Check Server Settings
Contact us if your account is still not working.
IMAP syncs your email between all the devices the account has been added to. If you delete an email on one device it will sync and be removed on all devices. This is helpful when you have your email account on multiple devices. If you ever need to add your email account on a new PC all your mails will be there.
POP3: Emails download from the server to your mail client (IE: they are no longer on the server) and are only stored on your mail client. If the PC with these emails crashes all emails are lost and cannot be recovered.
IMAP is the most secure and we recommend IMAP server type – just be sure to delete emails you dont need.
Please be sure to copy /paste the password we provide you. If you copy a space before or after the password this could result in errors.
When you add your password in, tick the box that says “remember password”.
Yes you can. Simply navigate : https://webmail.konsoleh.co.za/login
Enter the email address you wish to access and then your password.
Email is definitely the preferred medium for communication.
Email allows everything to be recorded in writing and allows us to go back to your instructions when needed.
This reduces miscommunication and aids in streamlining our work process.
We always reply to emails within 1 working day, if an issue is urgent, simply mark it high importance (!) and we will reply within 60 minutes (during work hours).
We may reply after hours at our discretion.
If you wish to call to enquire about anything you are also welcome to do so.
Yes you need both.
A functioning online website consists of the following:
1) A Website (which we create for you)
2) A hosting package (which we provide)
3) A domain name. (which we register on your behalf)
The hosting needs to be fast and able to support your website, but we have you covered!
Domain name and hosting are billed in advance.
R960.00 : hosting (R80 per month)
R100.00 : domain name / year.